Erste Industriestraße 16
68766 Hockenheim / Talhaus
DeutschlandÖffnungszeiten: MO – FR 9.00 – 18.30 Uhr, SA 10.00 – 16.00 Uhr
häufig gestellte fragen
Bitte lesen Sie unsere FAQ , bevor Sie uns eine Nachricht senden.
What are the transport costs and how do they differ from piece of furniture to piece of furniture?
Smaller parts such as chairs, chests of drawers etc. with a lower weight and with dimensions up to 120 cm wide or up to approx. 0.5 m2 can be shipped by parcel. For large and heavy parts such as cabinets, mounting walls, which must also be installed on site (either by us or by specialist forwarding company), the transport and delivery costs depend on several factors: distance, on-site accessibility (ground floor or delivery via stairs or elevator, etc.), required number of skilled workers, etc. Alternatively, the goods can be picked up by you or by a forwarding agent of your choice.
What payment methods do you offer in your online shop?
Paypal Cash upon collection or delivery, cash on delivery, advance payment by bank transfer.
How long does the delivery usually take?
Items that are in stock will be packed and shipped within 3 - 4 days. Large seam, delivery and construction in consultation with the freight forwarder within 14 days. Parts that are available as blanks take about 2 weeks to deliver for surface treatment. Parts that are not in stock or need to be procured take approx. 8 - 10 weeks to process or procure, according to our production time or that of the pre-supplier.
What exactly happens after ordering in the online shop?
Items that are not available will be removed from the shop offer immediately. Deliverable items remain on offer because there is no claim to purchase the photographed part in the original, but only (as standard) goods of the same type and quality.
will I receive a confirmation of the order?
Of course, you will receive a confirmation.
Why is it not vat being shown to them?
Because of the exemption from tax liability for bodies of public law (Section 2 AO)
what exactly is this for a form of business?
Foundation of Public Law in accordance with Articles 1, 25 and 140 GG. The exercise and exercise of the foundation's purpose is carried out through the purpose of the foundation, in legal transactions: "Bayer Stilmöbel".
is it possible to pick up on site?
Of course and desirable.